Terms of Service

Your agreement for the course — its fees, its syllabus, its schedule, its certification and its refund rules — is with your institute. Logic2Byte is not a party to it and does not deliver training.

Your agreement for the software is with us, and it is this document. If the two ever appear to conflict about something academic or financial, your institute's agreement governs.

Only people an institute has enrolled or employed, and for whom the institute has created an account. There is no public sign-up, no self-registration and no guest access.

• LDesk is for enrolled students.
• LDesk Hub is for institute employees — trainers, branch managers, counsellors, finance and placement staff.
• The LDesk Console is for institute administrators.

A student under 18 uses the Service under the enrollment their parent or guardian agreed to at admission.

• The account is personal to you. Do not share it, and do not sign in on a device you do not control.
• Never share a sign-in code. Nobody from your institute and nobody from us will ever ask you for one. A code is the only thing standing between a stranger and your record.
• Tell your institute at once if you think someone else has access. Sign out everywhere from Settings, which ends every session on every device immediately.
• Keep the email address on your account current — it is how you sign in, and how a code reaches you.

While using the Service, you must not:

• Sign in as, or on behalf of, anyone else — including marking another person's attendance, or punching in for a colleague who is not present.
• Submit a photograph that is not of you where the Service asks for one.
• Send anything unlawful, harassing, defamatory or obscene through chat, or use chat to advertise.
• Attempt to reach data belonging to another student, another trainer or another branch.
• Probe, scan, reverse-engineer, decompile or interfere with the Service or its security, or run any automated process against it.
• Copy, redistribute or publish course material, class recordings, or any other content the institute provides through the Service.

Course material, timetables, certificates and institute announcements belong to your institute or its licensors. You may use them for your own study while you are enrolled, and for nothing else.

What you put in — your profile photo, your messages, your uploads — stays yours. You grant your institute and us the permission needed to store it, display it back to the people who are supposed to see it, and back it up.

The Service itself — its software, design and branding — belongs to us. Nothing here transfers any of it to you.

• Automatic filtering. Messages are checked automatically as they are sent, and content that breaks these rules can be blocked before anyone sees it.
• Report a message. In the app, use the Report option on any message you receive, or on the person who sent it, to flag it for review with a reason.
• Block a user. You can block anyone who messages you. A blocked user can no longer message you, and blocking also alerts us so that we can review what happened.
• Review within 24 hours. Every report and block is reviewed by a moderator within 24 hours. Content that breaks these rules is removed for everyone in the conversation.
• Consequences. A user who posts objectionable content or behaves abusively may have their access to chat or to the whole Service suspended or ended, and your institute is told, as described in Suspension and ending access.

To report something urgent outside the app, write to support@logic2byte.com and include the name of the person and roughly when the message was sent.

The Service takes no payments. It displays invoices and receipts your institute has recorded, and nothing more. Course fees are paid to your institute directly, on whatever terms your admission agreement sets.

Refunds and cancellations are your institute's decision. What is generally true of them is summarised in Fees, Refunds & Cancellation, but your own admission agreement is what governs.

We work to keep the Service available, and we do not promise it always will be. Maintenance, network faults, a provider's outage or events outside our control can interrupt it.

The Service is a record of your course, not the course itself. If it is unavailable, your classes still run and your institute's own records still stand.

Attendance marks, fee entries, progress and certificates are entered by your institute's staff. We store and display them; we do not verify them.

If something shown to you is wrong, raise it with your institute. Both apps carry a route for that — a student can dispute a class record from the class detail screen, and every user can reach their branch office through chat. We cannot change an institute's record on your say-so.

Your institute may suspend or close your account at any time — when you complete or leave a course, when employment ends, or as a disciplinary step. Access ends immediately when it does.

We may suspend an account ourselves, without notice, where it is being used to attack the Service or to reach another person's data. We will tell the institute why.

What survives the end of access, and what you can have deleted, is in Data & Account Deletion.

The Service is provided as it is. To the extent the law allows, we exclude implied warranties and are not liable for indirect or consequential loss, for lost opportunity, or for loss arising from an institute's own acts, records or decisions.

Nothing here limits liability that cannot lawfully be limited — including for death or personal injury caused by negligence, or for fraud.

We may change these terms. The date at the top changes with them, and the current version always lives at this address. Where a change materially affects your rights, we will tell your institute before it takes effect. Continuing to sign in after that is acceptance.

These terms are governed by the laws of India, and the courts of India have exclusive jurisdiction over any dispute arising from them.

Questions about these terms: support@logic2byte.com. Postal address: Logic2Byte, TODO — registered office address, city, state, PIN, India.