Fees, Refunds & Cancellation

What the student app does show is the fee record your institute has already entered: the invoice raised at admission, the receipts against it, and the balance outstanding. It is a statement, not a till.

To your institute directly, on the terms your admission agreement sets — at the branch office, by bank transfer, or by whatever means the institute offers. Enrollment is completed, and the app link is emailed to you, only after that has happened.

This is why the app arrives after payment rather than before it: the account is the product of a completed admission, not a step in buying one.

To request one, contact your institute's branch office. Its admission agreement — not this page — sets the window, the deduction and the process.

If your institute approves a refund, it processes the payment and records a credit note against the invoice. That credit note then appears in the app, which is the only part of the transaction the software takes part in.

• Every invoice and receipt shown in the app is generated by your institute, carries its GST details, and is the tax document for that payment.
• You can open and save either one from the Fees screen at any time while your account is open.
• A dispute about an amount is a matter for your institute's finance staff. Raise it through the branch office, or through chat in the app.
• Invoices and receipts are retained for eight financial years, as Indian tax law requires, and cannot be deleted on request — see Data & Account Deletion.

Institutes license LDesk from Logic2Byte under a separate commercial agreement. That agreement is between the institute and us, has nothing to do with your course fee, and is not affected by anything on this page.

Fees, refunds and invoices: your institute's branch office. Anything about the software itself: support@logic2byte.com, or see Contact & Support.